Key Responsibilities Identify and recruit new clients through digital platforms, referrals, field activities, and other approved channels. Receive, review, and process loan applications through the company’s digital lending systems. Conduct thorough client KYC, credit assessment, verification, and due diligence. Verify applicants’ employment/business information, referees, guarantors, collateral, and other required documentation. Assess clients’ ability and capacity to repay loans. Prepare accurate credit assessments and make recommendations for approval or rejection. Follow up with clients throughout the loan application and disbursement process. Monitor loan repayments and proactively follow up on overdue accounts. Maintain accurate and up-to-date client and loan records in the system. Meet assigned monthly targets for new client acquisition, loan applications, disbursements, and collections. Build and maintain strong client relationships to encourage repeat business and referrals. Identify potential fraud, misrepresentation, or inconsistencies and report them immediately. Ensure all lending activities comply with company policies, regulatory requirements, and internal SOPs. Submit daily/weekly reports, pipelines, and performance updates as required. Work closely with the Operations, Verification, Collections, and Management teams to improve portfolio performance. Educate clients on loan terms, repayment schedules, fees, and applicable requirements. Participate in marketing and business development activities to grow the company’s loan portfolio. Key Requirements Diploma or Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Procurement, or a related field. Previous experience in microfinance, digital lending, fintech, banking, or credit is an added advantage. Strong sales and business development skills. Good understanding of credit assessment and loan processes. Excellent communication, negotiation, and customer service skills. Ability to use digital platforms and loan management systems. Strong attention to detail and analytical ability. Target-driven, proactive, and able to work with minimal supervision. High level of integrity and confidentiality. Ability to work effectively in a fast-paced FinTech environment. Key Performance Indicators (KPIs): New clients acquired Loan applications processed Monthly disbursement value Portfolio quality Collection/recovery performance Client retention Accuracy and turnaround time of credit assessments Compliance with company SOPs and reporting requirements Qualifications Diploma or Bachelor’s degree in, Sales and Marketing, Business Administration Finance, Accounting, Economics, Commerce, or a related field Compensation Attractive salary. Structured performance-based commission. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

Customer Service Clerk Department: Customer Relations / Front Desk Reports To: Workshop Manager / Service Supervisor Employment Type: Full-Time Work Location : Workshop Premises (On-Site) Industr y: Motor Vehicle Repair, Servicing, Spare Parts & Tyre Supply 1. JOB PURPOSE / POSITION SUMMARY The Customer Service Clerk is the primary point of contact between the workshop and its clients. This role is responsible for professionally receiving customers, registering vehicles for service or repair, coordinating spare parts and tyre inquiries, managing workshop appointments, and ensuring every customer experiences a smooth, transparent, and satisfactory journey from the moment they arrive to when they collect their vehicle. The clerk facilitates communication between customers and the technical team without involvement in financial transactions or stock management activities. 2. KEY ROLES AND DUTIES 2.1 Customer Reception & Relationship Management ● Welcome all walk-in, telephone, and online customers in a courteous and professional manner. ● Listen carefully to customer service requests, complaints, and vehicle concerns, recording all details accurately. ● Provide clear and honest information about available services, estimated timelines, and general workshop processes. ● Keep customers regularly updated on the progress of their vehicle repair or service throughout the day. ● Handle customer queries and complaints promptly; escalate unresolved issues to the Workshop Manager. ● Conduct follow-up calls or messages after vehicle delivery to confirm customer satisfaction. ● Maintain a positive, professional relationship with all clients to promote loyalty and repeat business. 2.2 Vehicle Check-In & Job Card Management ● Receive vehicles from customers and carry out a preliminary visual inspection, documenting any pre-existing damages before work begins. ● Open job cards / work orders for every vehicle entering the workshop, accurately capturing: Customer name, contact details, and vehicle information (make, model, year, registration plate, and mileage). Specific customer complaints, requested services, and any special instructions. Estimated time of completion communicated by the Workshop Manager or Lead Technician. ● Assign job cards to the appropriate technician or service bay as directed by the Workshop Supervisor. ● Track and follow up on job progress to ensure work is completed within the agreed timeframe. ● Ensure all job cards are properly completed, reviewed, signed off, and filed upon vehicle delivery. ● Ensure no vehicle is released without written customer acknowledgment and clearance from the Workshop Manager. 2.3 Spare Parts Inquiry & Coordination ● Receive and document customer requests for spare parts and vehicle accessories. ● Liaise with the Parts Store Keeper to confirm the availability of requested parts for specific vehicle makes and models. ● Communicate accurate parts availability and estimated lead times to customers clearly and promptly. ● Raise and submit parts requisition requests to the relevant department as directed, without involvement in purchasing or payment processing. ● Ensure the correct parts are allocated and matched to the right job cards before being forwarded to the technical team. ● Follow up on the status of ordered parts and keep customers informed throughout the process. 2.4 Tyre Sales Inquiry & Service Coordination ● Assist customers in identifying the correct tyre brand, size, and specification suitable for their vehicle. ● Provide accurate and up-to-date information on tyre pricing, brands in stock, and expected delivery timelines for orders. ● Coordinate tyre fitting, balancing, and wheel alignment appointments between customers and the tyre team. ● Maintain and refer to an updated tyre availability and pricing reference list when attending to customers. ● Process tyre supply orders on behalf of customers by submitting requests to the appropriate department. ● Notify customers promptly when ordered tyres arrive and schedule fitting appointments accordingly. 2.5 Scheduling & Workshop Coordination ● Manage and maintain a daily vehicle service appointment schedule to ensure efficient workflow in the workshop. ● Coordinate the orderly movement of vehicles from reception through service bays to final delivery. ● Communicate job priorities, urgent repairs, and deadlines between customers and the technical workshop team. ● Inform customers promptly of any changes to service timelines, additional work identified, or delays encountered. ● Work closely with the Workshop Supervisor to manage daily job allocation and workload distribution. ● Ensure the workshop front reception area and customer waiting area are tidy, orderly, and welcoming at all times. 2.6 Documentation & Record Keeping ● Maintain an up-to-date and well-organised customer database with accurate vehicle service histories. ● File all job cards, service reports, parts requisitions, and correspondence in both physical and digital formats. ● Prepare and submit accurate daily and weekly workshop activity reports to management as required. ● Record all customer complaints, feedback, and resolutions for continuous service improvement purposes. ● Safeguard all customer information and internal workshop records with strict confidentiality at all times. ● Assist in retrieving historical service records when required by management, technicians, or customers. 2.7 Communication & Front Office Administration ● Manage all incoming calls, emails, and social media inquiries professionally and direct them to the appropriate person. ● Draft and send service notifications, appointment reminders, and follow-up messages to customers. ● Coordinate communication between the workshop floor, management, and customers to ensure smooth operations. ● Receive and forward all correspondence, deliveries, and workshop-related documentation to the relevant departments. ● Support management with general administrative tasks as assigned, within the defined scope of this role. 4. KEY COMPETENCIES & PERSONAL ATTRIBUTES ● Excellent interpersonal, communication, and listening skills ● Strong customer service orientation with a friendly, patient, and solution-focused demeanor ● High level of integrity, honesty, and professional conduct at all times ● Ability to work calmly under pressure and manage multiple tasks simultaneously ● Strong organisational and time-management skills ● Keen attention to detail and accuracy in documentation and record keeping ● Basic understanding of motor vehicle terminology, repair services, and automotive parts ● Collaborative team player who can effectively coordinate across departments ● Proactive, self-motivated, and able to take initiative when needed ● Respectful and professional presentation and personal grooming 5. KEY PERFORMANCE INDICATORS (KPIS) ● Customer satisfaction scores and feedback ratings from post-service surveys ● Accuracy, completeness, and timeliness of job card creation and filing ● Average response time to customer inquiries, calls, and complaints ● Timeliness of vehicle check-in, appointment scheduling, and delivery coordination ● Volume and accuracy of parts and tyre inquiry records maintained ● Rate of customer complaints resolved at first point of contact ● Quality and punctuality of daily and weekly reports submitted to management 6. WORKING CONDITIONS The Customer Service Clerk is based at the workshop front office and reception area. The role involves extended periods of standing during vehicle check-in and delivery, as well as desk-based administrative work. Standard business hours apply, with possible extended hours during peak workshop periods. The incumbent is expected to maintain a professional appearance, positive attitude, and respectful conduct with customers, colleagues, and suppliers at all times. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

Medical activity manager Organization: Médecins Sans Frontières (MSF)Advertised on: 13 August 2026Reports to: Project Medical ReferentLocation: Lindi Region – Liwale District, Liwale About Médecins Sans Frontières Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance based on need, irrespective of race, religion, gender or political affiliation. MSF is guided by the principles of neutrality and impartiality, which must apply to all MSF staff. Main purpose Define, coordinate and monitor the medical activities under the role’s responsibility in accordance with MSF protocols, standards and procedures. The aim is to ensure the delivery of quality medical care for patients and their communities and to improve the health condition of the target population. Key accountabilities Coordinate, assess and supervise the proper functioning of medical activities, including HIV, TB, STIs and SGBV, in accordance with MSF protocols, standards and procedures. Ensure the correct compilation and analysis of medical data relating to patients’ health conditions. Participate in annual project planning and budgeting and follow up on programmes and the project. Supervise and ensure that the objectives of the medical activities under the role’s responsibility are achieved, and report any problems arising in the service to the technical referent. Ensure that all administrative procedures related to patient follow-up, including individual card completion, registers, paper exit, discharge and transfers, are carried out correctly and in accordance with MSF procedures. Ensure efficient pharmacy management and monitor the rational use of medicines. In coordination with the project biomedical service, supervise the appropriate use of medical devices and anticipate future needs. Prepare the medical orders required to implement the medical activities and identify and report non-medical support needs, including materials, infrastructure and transport, to the line manager. Coordinate and monitor the team’s daily work plan, including absences, vacations and leave tracking. Participate in shifts and replace a doctor when necessary. In close coordination with the Human Resources department, plan and supervise the recruitment, training, performance evaluation, development and internal communication processes for staff under the role’s responsibility. Improve staff capabilities and ensure appropriate staffing levels and the required knowledge. Participate in monthly reporting in accordance with applicable guidelines, including situation reports (SitRePs) and medical statistical reports. MSF section/context-specific accountabilities Coordinate, supervise and continuously improve the implementation of the integrated package of care in collaboration with the Ministry of Health (MoH), ensuring compliance with MSF standards, national guidelines and project objectives. Strengthen the quality of care through supportive supervision, clinical mentorship, on-the-job coaching, clinical audits, maternal and perinatal death surveillance and response (MPDSR), simulation exercises and quality-improvement initiatives with MoH teams. Strengthen the technical capacity of MoH healthcare workers through training, mentorship, joint supervision and implementation of MoH/MSF standard operating procedures to improve the quality and sustainability of health services. Monitor programme performance through routine analysis of medical indicators, quality-of-care outcomes and operational data. Ensure accurate documentation and timely reporting through SitRePs and other project monitoring tools. Coordinate emergency preparedness, disease surveillance and outbreak-response activities jointly with MoH and relevant stakeholders, ensuring readiness and a timely response to public health emergencies. Coordinate the daily activities of the multidisciplinary medical team, ensuring effective work planning, adequate staffing and continuity of medical services. Plan and supervise staff recruitment, induction, training and performance management in collaboration with the Human Resources department. Coordinate with pharmacy, laboratory, biomedical and logistics teams to ensure the rational use and uninterrupted availability of medicines, diagnostics, medical equipment and other essential medical supplies, and identify operational resource needs. Represent MSF in technical coordination and the co-management process with the Ministry of Health and partners, promoting joint planning, quality improvement and sustainable health-system strengthening. Follow up on the health of locally hired staff in accordance with the national staff health policy in place. Qualifications and experience Education Medical doctor. Specialization or training in Tropical Medicine or related studies is desirable. Experience A minimum of three years’ work experience related to the diploma or degree is essential. Previous field experience with MSF is an asset. Justifiable experience in a neonatal intensive care unit (NICU) would be an added advantage. Languages Good spoken and written English and proficiency in Kiswahili are essential. Knowledge Essential computer literacy, including Microsoft Word, Microsoft Excel and internet use. Competencies Strategic vision Leadership People management and development Service orientation Teamwork and cooperation Important notes Residents of Liwale will be given priority for consideration. MSF will not provide accommodation or transportation support. Women and anyone who identifies as part of a minority group are encouraged to apply. MSF is dedicated to fostering a safe work environment with zero tolerance for any form of abuse. The original advert also includes an accessibility reference illustrating approximate clearance requirements for people using canes, crutches, mobility aids, walkers and wheelchairs. Application details Application deadline: Wednesday, 26 August 2026 at 5:00 p.m. Required documents All interested candidates must submit the following documents by the deadline: A motivation letter A curriculum vitae Copy of National ID Copies of relevant professional certificates Academic Certificates (mandatory) Practicing Licenses (If applicable)

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. Job Summary To lead and manage the bank reconciliation function, ensuring that all bank, general ledger, suspense, clearing, digital, card, mobile money and Nostro accounts are reconciled accurately and within agreed timelines. The role ensures timely identification, escalation and resolution of reconciling items, strengthens reconciliation controls, supports audit and regulatory compliance, and provides management with reliable reconciliation reporting for effective financial and operational risk management. Job Description​ Accountability: Reconciliation Operations and Control Oversight – 45% Lead daily, weekly and monthly reconciliation activities across assigned bank, GL, suspense, clearing, digital, card, mobile money and Nostro accounts. Ensure reconciliations are completed, reviewed, evidenced and attested within agreed service-level timelines. Oversee investigation, ageing, escalation and clearance of reconciling items, exceptions and long-outstanding balances. Perform quality assurance checks to confirm completeness, accuracy, segregation of duties and adherence to reconciliation standards. Maintain robust documentation, evidence and audit trails for all reconciliations and exception resolutions. Accountability: Risk, Compliance and Reporting – 30% Ensure activities comply with regulatory requirements, Enterprise-Wide Risk Management Framework, internal policies and reconciliation procedures. Prepare and submit periodic reconciliation dashboards and exception reports to management, highlighting ageing, high-risk items, root causes and required actions. Identify process gaps, control weaknesses and recurring exceptions, and recommend sustainable process improvements. Support internal and external audits by providing reconciliations, schedules, explanations and action-plan updates. Ensure self and team remain compliant with AML, sanctions, KYC, information security and operational risk requirements. Accountability: Stakeholder Management and Issue Resolution – 15% Engage branches, Head Office units, Treasury, Finance, Operations, Technology and other stakeholders to resolve reconciliation discrepancies within agreed timelines. Escalate high-value, unusual, aged or high-risk reconciling items through appropriate governance channels. Drive timely responses to reconciliation queries and ensure stakeholders understand required actions and deadlines. undefined Accountability: People Management and Continuous Improvement – 10% Lead, coach and develop reconciliation staff by setting clear objectives, monitoring performance and supporting training needs. Allocate workloads to maintain continuity, manage leave plans and ensure reconciliations are not compromised during absences. Promote automation, standardization and simplification of reconciliation processes to improve accuracy, efficiency and control effectiveness. Role Specification Education requirement Bachelor’s degree or Advanced Diploma in Accounting, Finance, Banking, Business Administration or related field. Professional qualifications such as CPA, ACCA or equivalent will be an added advantage. At least 5 years’ experience in banking operations, finance operations, reconciliations or financial controls, including 2 years in a supervisory or management role. Required Skills Strong knowledge of bank reconciliations, suspense accounts, clearing accounts, Nostro accounts, GL controls and settlement processes. Sound understanding of operational risk, internal controls, AML, sanctions, KYC and regulatory compliance requirements. Advanced analytical, investigation and problem-solving skills with strong attention to detail and accuracy. Ability to interpret reconciliation trends, ageing reports, exception reports and root-cause analysis. Proficiency in Microsoft Excel, Word and PowerPoint; knowledge of core banking, reconciliation systems. Strong stakeholder management, written and verbal communication skills. Leadership, coaching, performance management and change-management capability. Qualifications Business Improvement Orientation (Meets some of the requirements and would need further development), Digital familiarity (Meets all of the requirements), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment, Higher Diplomas – Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development), Operational administration (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets some of the requirements and would need further development), Quality orientation (Meets some of the requirements and would need further development)

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. Job Summary The main purpose is to drive Loan and Advances, Deposit and alternative product growth at branch. This entails managing of all Sales Activities, Supporting, monitoring and training of Branch Sales Officers in all the respective branches. Job Description​ Job Description Key Accountabilities A. Business Soliciting – Acquisition/Recruitment Customer acquisition /recruitment Visit existing customer frequently Ensure all the customer acquisition point are working perfectly all the time To enhance customer experience Identify areas / sector relevant for business growth in their locality Identification, soliciting, KYC and risks review of potential customers and approach them to open account Work with Business Development Partner to initiate development of relevant products to the particular locality Consistently give feedback to Head of Customer Network on the performance of different products and services at respective branches Engage with Corporate and Institutional Banking (CIB) and Business Banking (BB) departments to understand retail opportunities from their clients (One Bank Concept) Address the customer queries in relation to business matters. B. Deposit Mobilization Proactively understanding the business dynamics in the locality and take advantage to grow deposit. Supervise all the deposit mobilization campaign in branches Proactively and continuously solicit deposits from all clients of the Bank to meet Bank’s deposit targets Proactive following of activities identified on the branch activity calendar C. Cross selling Cross sale of all bank products – Mobile phone Banking, Internet Banking, Agent Banking products, Insurance Products, all Deposit Products, Loan products FX, Transfer, etc. Collection of market intelligence information local competition, products and levels of service D. Relationship Management Drive customer engagement activities in branches Going out to interact with Bank’s clients/potential clients in order to win their confidence and create customer loyalty Identifying potential clients and strategizing to add them to the list of NBC customers through informative meetings and product discussions Developing, building and maintaining long term relationships with all segmented customers by listening to them, problem sharing and joint solution finding Manage customer business contacts, participate in corporate customer social occasion and manage all aspects of interactions, the bank has with its customers. Maintenance of business acquired to ensure customer activeness and reduce churn E. Reports, Monitoring & Turnaround Maintain database of High net worth customers in the branch. Monitoring of branch business growth through KPI Loan turnaround time for loans and recovery support Responsible for PAR and NPL of the Branch retail loans Providing inputs and reports to Stressed Asset Management Units and facilitate recovery efforts at the Branch level F. Coaching and Mentoring Coach and mentor the branch Sales team on regular basis Monitor and report performance as per agreed KPIs Other duties Participate in branch budgeting of all Sales related activities Carried out other duties as assigned by the Branch Manager. Prepare various reports and business proposals for management approval Education and Experience Required: Bachelor Degree in Business Administration 3 years banking experience Broad knowledge of banking practice( Product knowledge) and bank regulations Knowledge, Skills and competences required: Strong Customer Service management Customer Handling awareness People Management Bank Products awareness Analytical skills Selling and cross selling skills Awareness of BOT Regulation Risk Management Qualifications Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Higher Diplomas – Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)

The STA, HMIS and Digital Health provides strategic, technical, and operational leadership to the Ministry of Health (Mainland Tanzania and Zanzibar) and the Prime Minister’s Office – Regional Administration and Local Government (PMO-RALG) in the design, implementation, integration, and optimization of national digital health and supply chain information systems. The STA strengthens the digital health ecosystem by improving interoperability, data quality, system performance, and real-time access to health information to support evidence-based planning, policy formulation, service delivery, and resource allocation. The STA, HMIS leads the development, enhancement, and integration of key national digital platforms, including the Health Information Exchange (HIE), Health Data Universe (HDU), Electronic Medical Records (EMRs), ZanEMR, GoTHOMIS, Afya eHMIS, the Unified Community System (UCS), the electronic Logistics Management Information Systems (eLMIS). The role strengthens Tanzania’s health supply chain through digital innovation by supporting the integration and optimization of supply chain information systems, enabling end-to-end visibility of commodities, improving inventory management, forecasting and quantification, order management, distribution tracking, and reporting. Accountabilities: Technical Requirements: Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions, with little supervision. Provides input to senior technical leadership on national guidelines and normative policies for subject matter areas of expertise. Performs other duties as assigned. Project Implementation, Monitoring and Evaluation: Provides systems support to the implementation of existing health information systems and supply chain digital platforms to identify gaps, integration opportunities, and pro poses sustainable, scalable solutions. Leads the gathering and documentation of system requirements with supply chain stakeholders to guide design, improvement, and interoperability of national digital health solutions. Provides systems and advisory support to supply chain stakeholders to strengthen health commodities, data management, reporting, and real-time data accessibility at the point of care and decision-making levels. Coordinates with supply chain stakeholders, to align HMIS initiatives with national health strategies, ensures interoperability across platforms, and establish clear health commodities data-sharing and governance standards. Provides quality assurance for system development, customization, and integration activities, including reviewing technical designs, APIs, and database structures, and conducting User Acceptance Testing (UAT) for new modules or upgrades. Supports the design, testing, piloting, and rollout of digital health solutions. Provides technical troubleshooting and issue resolution for data flow, performance, and system integration challenges. Supports capacity-building efforts by designing and delivering training, mentorship, and user-friendly documentation to strengthen the ability of national and sub national human resources for health on effective use of digital health platforms. Advises and support IT infrastructure improvements for health information systems, including disaster recovery, backup solutions, and scalability to meet expanding data needs. Prepares technical documentation, progress reports, and summaries on MIS and digital health activities. Contributes to the development of dashboards and advanced analytics tools to improve data-driven decision-making in health programs and service delivery. Supports change management and digital adoption initiatives to promote user engagement, awareness, and confidence in new or upgraded health information systems. Business Development and Client/Funder Support: Contributes to proposal writing for MIS and Digital Health support. Develops technical proposals, budgets, and work plans related to MIS and Digital support Applied Knowledge & Skills: Ability to manage projects, set realistic priorities, and plan for the successful implementation of activities. In-depth functional knowledge around specialization and detailed knowledge of related areas in the organization. General understanding of the organization’s structure, policies and practices, and the impact on one’s own area. Strong diagnostic, analytical and problem-solving skills. Ability to exchange information, present recommendations and collaborate with colleagues and peers within the organization and possibly externally. Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues in the supply chain ecosystem. Supervision Given/Received: Mentors and supervises junior level staff to strengthen their technical capacity and performance Reports to Director, Strategic Information and operationally to the Associate Director Supply Chain Management. Education: ** Bachelor’s degree in Computer Science, Informational Technology (IT), Health Informatics, Data Science or related fields. Master’s degree in data science, Public Health, Information Systems, Computer Science, or related fields an added advantage. Experience: ** Minimum of 12 years of experience implementing and managing health and supply chain information systems (e.g., Community level Systems, EMR/EHR, Health Information Exchange, WMS) in public health contexts. Proven expertise in data analytics and visualization concepts and tools Strong understanding of interoperability standards, data governance frameworks, and data privacy/security protocols for health systems. Extensive experience in the software development Life Cycle (SDLC) and Agile methodologies for MIS design, deployment, and maintenance. Exceptional stakeholder engagement and partnership management skills, with a proven ability to liaise with government entities, donors, and implementing partners. Results-oriented professional with strong strategic thinking and problem-solving skills, and adaptability to dynamic environments. Excellent communication and reporting skills with the ability to translate complex data Proficient in the use of Artificial Intelligence (AI) tools for data analysis, automation, and workflow optimization. Typical Physical Demands: Typical office environment. Ability to spend long hours looking at computer screens and doing repetitive work on a keyboard. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, software development tools and languages, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.